This year’s House Services Fair will take place from Tuesday 9 – Wednesday 10 December. The Fair is a fantastic opportunity to find out more about the brilliant work teams from across the House do every day to make Parliament happen.
Get involved
- Visit stalls in the Atrium and Customer Hub in Portcullis House from 10am-5pm: explore the wide range of services available to support you in your role.
- Attend talks, panel discussions and networking events in the Attlee Suite: hear from expert speakers on a range of interesting topics, take part in discussions, and connect with others. View the full programme of talks and book your place on Act. If you’re unable to attend in person, virtual attendance is available at most sessions.
- Experience exclusive ‘behind-the-scenes’ tours of Parliament: visit the Parliamentary Broadcasting Unit, meet the Postmaster for a tour of the Members’ mail sorting office, see the new Parliamentary Contact Centre in action and more! View the full programme of tours and book your place on Act.
For more information visit ParliNet | Visit the House Service Fair
Time: 1000 – 1615
Date: Tuesday 4 November 2025
Location: Leeds city centre
MMSST will be hosting a roadshow event in Yorkshire and the Humber this November.
The event forms part of a wider programme of roadshows taking place across the UK and offers a valuable opportunity to deepen your understanding of the wide range of support and services available to you, while also providing a chance to connect with colleagues from other local offices.
The agenda will include informative presentations from IPSA and the Home Office, as well as updates from House Administration services.
To register to attend email MMSST@parliament.uk and you will be sent an outlook invitation.
Parliament is proud to support Mental Health Awareness Week (MHAW), running from 12 – 18 May 2025. MHAW is an opportunity to raise awareness of mental health and share ways to support good mental health for all. This year, the theme for MHAW set by the Mental Health Foundation is Community.
There is something for everyone this Mental Health Awareness Week, with events and resources open to Members and Members’ staff taking place throughout the week. Join us to celebrate the power and importance of community in supporting mental health this MHAW.
What’s On
- Attend a special programme of talks, training workshops and networking sessions
- Visit the MHAW stall in Portcullis House on 13 May
- Networking events for Members’ staff in-person (13 May) and online (15 May)
- Explore a collection of on-demand resources including pre-recorded webinars, interactive notice boards, and information about health and wellbeing services available to you.
The programme of events and training courses taking place throughout Mental Health Awareness Week is available to book here on ACT.
Find out more and stay up to date on Parlinet: ParliNet | Mental Health Awareness Week 2025
Time: 14:30 – 16:30
Date: Monday 24 February 2025
Location: Attlee Suite, Portcullis House
The Members and Members’ staff Services Team (MMSST) invites all Members’ staff to attend the first All Members’ Staff Networking Event of 2025.
The event is an opportunity for you to connect with fellow Members’ staff and meet colleagues from the services that are here to support you. Light refreshments will be provided.
Please email MMSST@parliament.uk to register to attend.
Training
The main resource for training for Members’ Staff is The Members’ Services Team.
Courses take place online, on the Parliamentary Estate and regionally, and if a course of interest is not available at a convenient location or date, they will endeavour to accommodate specific requirements, subject to sufficient demand (12 delegates and above).
Courses are free of charge to all Members’ staff who are paid through IPSA’s staffing allowance and travel costs to training events can be met from the expenses scheme administered by IPSA.
The full course catalogue is available via Act – the Parliamentary learning management system. Some courses are advertised as being for House staff, but MPs’ staff can still sign up for some of them, such as some of the courses from Parliamentary Digital. If in doubt, please do contact L&D for advice.
If you see a course you’d like to do, but there isn’t a session advertised yet, please do put yourself on the waiting list so that the MST knows that people are interested. This will also ensure that you get a notification of when a session is available.
email: MST@parliament.uk
House of Commons Library
The House of Commons Library arranges inductions, training and events for MPs and MPs’ staff. Visit the Library’s website to find out more.
To receive information on all upcoming Commons Library training courses and events, sign up for email updates for MPs’ staff and bookmark the Library’s ACT page.
Latest Training Courses
Time: 1030 – 1130Date: Thursday 12 February 2026Location: Online via MS TeamsInformation and booking: https://parliament.learningpool.com/course/view.php?id=1953 With Tom Powell, Manjit Gheera and Rachael Harker from the Commons Library.
Posted in News, Training
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Tagged briefings, casework, Casework Discussion Forum, Caseworker Discussion Forum, Commons Library, health, learning, library, mental health, research, training
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Welcome to Parliament. The new joiner induction sessions are available to book via the ACT portal. If you have a new joiner in your office, please share with them. This session will welcome you to being part of the Parliamentary community and cover essential information from key House services that will help you to settle…
Time: 1100 – 1200Date: Tuesday 13 January 2025Location: Online via MS TeamsInformation and Booking: https://parliament.learningpool.com/course/view.php?id=1953 With Hannah Cromarty and Faye Greaves from the Commons Library.
Posted in News, Training
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Tagged Acts of Parliament, casework, Casework Discussion Forum, Caseworker Discussion Forum, Commons Library, learning, library, Renters' Rights, research, training
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Time: 1400 – 1500Date: 11 December 2025Location: Online via TeamsSign up link: https://parliament.learningpool.com/mod/facetoface/view.php?id=8325 The relationship between church and state is a very old feature of the UK constitution but also little understood. This Library talk will explore the historical foundations of the UK’s two established churches – England and Scotland – how their relationship with…
Time: 1000 – 1200Date: 7 January 2026Location: Online via MS TeamsBooking: https://parliament.learningpool.com/course/view.php?id=2573 This is a joint workshop from the Parliamentary and Health Service Ombudsman, Housing Ombudsman and Local Government and Social Care Ombudsman The Parliamentary and Health Service Ombudsman (PHSO) independently investigates complaints about the NHS, UK government departments, and other public organisations in England. Constituents…
Time: 1400 – 1500Date: 4 December 2025Location: Online via TeamsSign up link: https://parliament.learningpool.com/mod/facetoface/view.php?id=8324 County and district councils across England have been asked to present plans to Government to reorganise themselves into unitary authorities. Final proposals were due in on 28 November 2025. This talk looks at what we know about the plans that have been…
Time: 1430 – 1530Date: 2 December 2025Location: Online December’s forum meeting will be a Q&A on immigration. We’ll be joined by CJ McKinney and Melanie Gower from the Commons Library. Book your place on Act.
Posted in Event, News, Training
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Tagged casework, Casework Discussion Forum, Commons Library, immigration, learning, library, Q&A, research, training
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The monthly Benefitscast from The Benefits Training Company features three of their benefits experts discussing the latest benefits news stories including changes to legislation, DWP announcments, relevant case law and guidance. There are links to the sources of the items discussed, and some that aren’t discussed if they think they might help. In the November…
Posted in Event, News, Training
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Tagged benefits, casework, Council Tax, LCWRA, learning, PIP, research, training, Universal Credit, Warm Home Discount
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Time: 1030 – 1130Date: 20 November 2025Location: Online via TeamsSign up link: https://parliament.learningpool.com/mod/facetoface/view.php?id=8416 The government established the infected blood compensation scheme in response to the Infected Blood Inquiry. The first payments from the scheme were made in October 2024 and as of September 2025, 3,284 people have begun a claim process. This talk explains the…
Time: 1030 – 1145Date: Wednesday 26 November 2025Location: OnlineRegistration: Click here to registerCost: Free – presented by Policy in Practice Record levels of temporary accommodation, rising arrears and deepening financial vulnerability are driving more people towards homelessness this winter. Many are already in debt or at risk of falling into it, yet millions of people…
Posted in Event, News, Training
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Tagged casework, debt, homeless, housing, learning, policy, Policy in Practice, research, training
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