No Panic – Understanding Anxiety Disorders

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Time: 13:30pm
Date: Wednesday 20th October
Venue: Online

No Panic is a registered charity that helps and supports those living with Panic Attacks, Phobias, Obsessive Compulsive Disorders and other related anxiety disorders. No Panic also provides support for the carers of people who suffer from anxiety disorders.

One of the charity No Panic patron’s will be hosting an interactive and engaging talk on the background of No Panic, understanding anxious thoughts and anxiety disorders, chatting through their own lived experience of anxiety disorders and practical ways you can develop your own self-care strategies?

Please RSVP to mpsstaff-wwg@parliament.uk

Supporting Distressed Callers

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This course aims to support the Member’s staff to build confidence and skills to deal with distressed callers. This is also an important part of new starters induction training.

Course Overview

  • Module 1: Mental Health Awareness Session
  • Module 2: Communication Skills
  • Module 3: Suicide/serious self-harm calls
  • Module 4: Difficult Calls
  • Module 5: An open session for Q&A

Approach

Debriefing and support will be given on an individual basis by telephone/virtual calls after the sessions are completed sharing your contact details with the trainer.

Duration: 60 minutes x 5 modules over 5 days. Debriefing and support after the training (optional).

Please click here to see the full details and to book a place on the course or the waiting list: https://parliament.learningpool.com/course/view.php?id=1877

If you have difficulty in viewing the details or clicking on the booking link, please click on the ‘enrol’ button first.

Hollie Gazzard Trust and MSSS talk on personal safety

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This is an event from the Wellness Working Group

Wednesday 14 July 14
10:00 AM – 11:00 AM

Nick Gazzard from the Hollie Gazzard Trust talking to the group about Hollie’s story and the work of the Trust. He will be joined by Neil Cahalin from Member Security Services at the House to speak about available personal security measures available through Parliament.

About the Hollie Gazzard Trust:

Hollie Gazzard was murdered by her former partner following domestic abuse and stalking at the age of 20. Hollie’s dad, Nick is determined to raise awareness and help educate other of these issues and what this can lead to using Hollie’s tragedy as a way of getting the message across. He will explain in detail what happened to Hollie, how he turned this awful tragedy into something positive with the creation of the Hollie Gazzard Trust as Hollie’s legacy. A key aim of the Trust is prevention and he will speak about Hollie Guard a personal safety app that has now been downloaded over 50,000 times, along with the development of Hollie Guard Extra. He will finish with a Q&A session and will answer any question about what happened to Hollie, how this has affected him as a father and the family, along with the topics of domestic abuse and stalking.

RSVP to mpsstaff-wwg@parliament.uk

The Well Gardened Mind

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This is an event from the Wellness Working Group

Thursday 8 July 2021

3:00 PM – 4:00 PM

Author of the Sunday Times Bestseller, The Well Gardened Mind, Sue Stuart-Smith will join us to talk about the benefits of nature for wellbeing.

“In a powerful combination of contemporary neuroscience, psychoanalysis and brilliant storytelling, The Well Gardened Mind investigates the magic that many gardeners have known for years – working with nature can radically transform our health, wellbeing and confidence.”

https://www.suestuartsmith.com/book

RSVP: mpsstaff-wwg@parliament.uk

Cultivating the inner capacities of the mind and heart – Director of the Mindfulness Initiative

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This is an event from the Wellness Working Group.

Tuesday 29 June 2021

3:00 PM – 4:00 PM

Jamie Bristow is Director of The Mindfulness Initiative, a policy institute about mindfulness and compassion training that grew out of a programme of mindfulness teaching for politicians in the British Parliament. The Mindfulness Initiative provides the secretariat to the UK Mindfulness All-Party Parliamentary Group and helped politicians to publish the seminal Mindful Nation UK policy report. Jamie now works with politicians around the world to help them make capacities of mind and heart serious considerations of public policy and has supported the introduction of mindfulness training in over 10 national parliaments. He was formerly Business Development Director for Headspace.

RSVP to mpsstaff-wwg@parliament.uk

Reminder – today! Creating a safe workplace for Members’ staff – guidance on bullying, harassment and sexual misconduct

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All MP Staff Q&A Session – Creating a safe workplace for Members’ staff – guidance on bullying, harassment and sexual misconduct

10:00 – 10:45 – Thursday 10 June 2021

Open to all of the staff of MPs.  For further information and booking, please see https://parliament.learningpool.com/mod/facetoface/view.php?id=4492

 

New mental health training courses from Learning & Development

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Please note that, when trying to access these courses, if you receive automated messages such as “you don’t have Moodle” or “it is not for learners”, please contact the Digital team to sort it out as it is a technical error, thank you.

Distressed Callers (1 day)

https://parliament.learningpool.com/mod/facetoface/view.php?id=3965

Course overview

  • Core skills when supporting emotional service-users.
  • Understanding the use of empathy when communicating on the telephone.
  • Recognising the impact of our approaches when supporting challenging (distressed) callers.
  • Responding to challenging callers and those with differing needs.
  • Looking after ourselves after the call

Approach

The training will experiential to enable attendees to practice skills and build confidence through role play scenarios and the opportunity for supportive feedback and encouragement.

 

Vicarious Trauma (short Webinar sessions)

https://parliament.learningpool.com/mod/facetoface/view.php?id=3968

This is a short introductory webinar on vicarious trauma.

Vicarious trauma is a term for the emotional changes a person can experience when helping people who have traumatic stories to tell.

The session is an initial opportunity to define vicarious trauma and look at why we are at risk, how to identify the signs and how we can minimise the risk in our response.

Vicarious Trauma (1 day)

https://parliament.learningpool.com/mod/facetoface/view.php?id=3969

Regularly hearing about or responding to traumatic events can take its toll on those people who work in helping professions and supportive jobs.

Vicarious trauma is a term for the emotional changes a person can experience when helping people who have traumatic stories to tell.

It may be that you have taken a call, read something or seen images and they stick in your head and you keep thinking about it. Or you often find yourself reflecting, outside of your work, on the upsetting and emotional things that you’ve heard from people contacting your service.

This insightful and practical course provides a more in-depth opportunity to focus on your self care and well being in relation to vicarious trauma.  It will explore how to address and effectively manage vicarious trauma to keep a healthy workplace.

Creating a safe workplace for Members’ staff – guidance on bullying, harassment and sexual misconduct

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All MP Staff Q&A Session – Creating a safe workplace for Members’ staff – guidance on bullying, harassment and sexual misconduct

10:00 – 10:45 – Thursday 10 June 2021

Open to all of the staff of MPs.  For further information and booking, please see https://parliament.learningpool.com/mod/facetoface/view.php?id=4492

 

Virtual Events for Mental Health Awareness Week – 10th – 14th May

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Image shows a poster listing the various events taking place on Mental Health Awareness Week

Please join us for a series of fascinating events to mark Mental Health Awareness Week.

We are also launching the WWG’s very own SharePoint site which includes information on:

  • Spending the IPSA wellbeing funds
  • Group supervision – what is it and how might it help staff?
  • Employee Assistance Programme
  • Courses run by the House on mental health
  • Templates and exercises for you and your team to use to promote wellbeing.

Please email mpsstaff-wwg@parliament.uk in order to receive the links to each meeting.

Monday 10th May
3pm – 4pm –
Ceri Finnegan, Mind
‘Coping in Tough Times’
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Tuesday 11th May
11am – 12pm
Hein Ten Cate, NHS Consultant Clinical Psychologist on Trauma
‘Understanding trauma, types of trauma, supporting others and looking after oneself.’
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Wednesday 12th May
3pm – 4pm
MP’s Staff Wellness Working Group
‘Join us to see our new Sharepoint site’
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Thursday 13th May
3pm – 4pm
Dr Robbie Anderson, Managing Director, Chimp Paradox
‘Optimising the performance of the human mind’
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Friday 14th May
11am – 12pm
Rachel Edwards, Life and Career Coach
‘Who are you and where are you going?’

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Take care

Chloe, Steph, Estelle & Tom
Wellness Working Group

All MP staff virtual Q&A session – Dealing with distressed and suicidal callers

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As you may be aware, the Members’ Services Team runs a monthly phone-in Q&A session for MPs’ staff. The next one is taking place on Wednesday 16 December, 3-4pm and the theme of this session will be dealing with distressed and suicidal callers.

For further information and a link to join the meeting, please see this page on the intranet:

https://intranet.parliament.uk/business-news/news-current-issues/news/2020/december/all-mp-staff-virtual-qa-session–dealing-with-distressed-and-suicidal-callers/