Caseworker Discussion Forum: Housing Ombudsman

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Time: 14:00 – 15:00
Date: Wednesday 19 August 2026
Location: Online via Teams
Booking: book via ACT

We’ll be joined by staff from the Housing Ombudsman and Library subject specialists
Online booking closes 90 minutes before the forum meeting. To request a place after online booking has closed please email LibraryTraining@parliament.uk

Structure of the NHS in England (ICBs, trusts, etc) – Caseworker Discussion Forum

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Time: 1030 – 1130
Date: Thursday 12 February 2026
Location: Online via MS Teams
Information and booking: https://parliament.learningpool.com/course/view.php?id=1953

With Tom Powell, Manjit Gheera and Rachael Harker from the Commons Library.

Caseworker Discussion Forum: Universal credit and DWP correspondence/hotline

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Time: 10:00 – 11:00
Date: Tuesday 15 July 2025
Location: Online via Teams
Booking: https://parliament.learningpool.com/course/view.php?id=1953

The topic will be Universal credit and DWP correspondence/hotline and we’ll be joined by DWP staff to discuss how caseworkers can get support for constituents with universal credit issues.

You can submit questions in advance if you wish. It will still be possible to ask questions during the forum meeting.