Supporting Suicidal Callers


Join us to learn how to deal with a caller who is talking about suicide.

We are very lucky to be joined by Lorraine Khalaf from the NHS who will be able to share her insight on how to deal with suicidal callers and how to support yourself and your colleagues when dealing with this type of caller.

This event will comprise of a presentation from Lorraine followed by a Q&A session.

We would love to hear from you ahead of the event, so if you have any questions you’d like answering, please email and we will pass these to Lorraine to answer on the day

These sessions will take place on

10 October 2022 – 15:00-16:00
26 October 2022 – 15:00-16:00

Please book via ACT on the Parliamentary Intranet – you must have a network account in order to access this training.

Upcoming HR Familiarisation Sessions


Learn about skills starting as an Office Manager

Office Manager – Getting Started Workshop for Members’ Staff

To book, please click this link Thursday 15 September 10-12 pm 

Course overview

This workshop focuses on the elements of an Office Manager’s role that relates to HR best practice. It provides an opportunity to build knowledge and get practical guidance from the Members’ HR Advice Services.

  • The Members HR Services team
  • Your role as an Office Manager for an MP
  • Recruitment
  • Running the office
  • Insurance
  • EAP (Employee Assistance Program)

All MP Staff Q&A – Understanding Autism


Tuesday 8 March, 1.30 – 2.30pm

Book your place via ACT here

For this session we will be joined by Rachel Winder who will discuss her own experiences of Autism and talk about the differences between Autistic and the Predominant Neuro-Type (non-autistic brains).

You may find it interesting ahead of the session to read the National strategy for autistic children, young people and adults: 2021 to 2026

Rachel’s educational TikTok platform can be found here

House of Commons Training in the next fortnight


This is the fortnight training information from the Commons Learning and Development Team for you to be able to find the available courses for the following two weeks. We are including some law sessions recently arranged for March.

Please click the links to book if you are available to join.

W/C 21 February

W/C 28 February

  • Supporting Distressed Caller: we are rearranging the sessions’ dates

Newly arranged short webinar Law sessions in March

Forthcoming training sessions from the Commons Learning and Development Team


Please find below information on training courses from the Commons Learning and Development Team which will take place in the next two weeks. Please click the links if you are available to join.

W/C 31 January (this week)

W/C 7 February

W/C 14 February

Forthcoming HOC Library Talks


The Commons Library is running a series of weekly talks starting 13th January covering topical issues, constituency casework, and statistics.

Their expert staff will cover:

and more.

There are also talks from the National Audit Office (NAO) on

You can browse and book all upcoming talks and watch previous talks on Act. Any questions please email

Workshops from the Registrar of Members’ Financial Interests


The Registrar of Members’ Financial Interests runs workshops for Members and their staff on the following subjects together with the next available dates.

‘Openness and Registering Members’ Financial Interests’, covering:

  • How to help your Member register and declare interests
  • The rules on paid lobbying by MPs
  • How and when to register your own interests

Thursday 1 July 2021 at 2pm


‘How to Support an All-Party Parliamentary Group (APPG)’, covering:

  • Register entries
  • APPG Secretariats (volunteers, Members’ staff, outside organisations)
  • Members and Officers
  • Meetings (including AGMs, inaugrals and other formal meetings)
  • Transparency and records, including APPG websites
  • Income and expenditure statements

Thursday 1 July 2021 at 11am

Booking required.  Please contact to book a place.