New home for the hotlines list

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We wanted to let you know about the new home for the w4mp hotlines list!

We have worked closely with MST to adapt the hotlines list, following feedback on its storage on SharePoint. This version of the w4mp hotlines list returns to you being able to copy and paste information, as well as being able to find information using CTRL+F, so we hope you find it useful! However, please give us any feedback on how you find it, as we are always looking for ways to improve it!

If you didn’t know, the w4mp hotlines list is a great resource for caseworkers who are looking for contact details for different organisations, government departments, companies etc. when supporting their constituents. It not only has helplines that their constituents can use, but also emails and phone numbers that give MPs’ staff a more direct contact link to these organisations, which can make supporting constituents queries a lot easier. It is regularly updated and this new w4mp hotlines list is essentially a live document, so you know that it will always have the latest known contact details. You can see a list of the latest updates here: https://w4mp.org/hotline-numbers-for-mps-meps-msps-ams-and-their-staff/

If you have any questions or feedback, let us know. Otherwise, we hope you like the new home of the w4mp hotlines list!

Please note that the list is available only to people who have parliamentary network accounts. We are not able to share the list with people who are not on the network.

Invitation for MPs: Bank of England Briefing

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The Bank of England wishes to invite Members of Parliament to a briefing in Portcullis House on Thursday 27th March from 9.30-11.00:

How the Work of the Bank of England Affects Your Constituents

The Bank’s wide-ranging work – on interest rates, the safety of the financial system, managing the UK’s high-value payment system, and supplying genuine, difficult-to-counterfeit banknotes, among other areas – directly affects people and businesses up and down the country.

With an interest rate decision on 20th March, this will be an ideal opportunity to ask your questions and learn more about the work of the Bank of England.

Please book a place via the Member Training Learning Portal here or by emailing [email protected]

The Staff Room

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Have you signed up to receive The House magazine’s bi-weekly e-newsletter, The Staff Room, written by and for MPs’ staff?

It’s got everything you want to know about navigating the job, getting to know the working community, and having a little fun on the side.

It meets the increasing professionalisation needs of its audience; you’ll learn how to support MPs with parliamentary duties, get training and career development tips, manage offices, use parliamentary facilities and much more. 

However, it won’t just be work, work, work: those who sign up will also get invitations to exclusive events in Westminster and guidance on the best places to eat, drink and network around SW1.

Sign up here.

Members’ Staff Tours of Derby Gate Library

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Not sure where to find it and want to know more about the services offered here? Why not come on a tour of the Derby Gate Library. Tours will be running at 10am and 2pm on the following dates:

  • Wed 26th March
  • Wed 30th April
  • Wed 21st May
  • Wed 25th June

Tours are expected to last approx. 20minutes. A maximum of 10 people per tour.:

The tour will start in Portcullis House by the Despatch Box Coffee Shop and we’ll escort you to Derby Gate Library from there.

To book, please call or email: x3666 / [email protected] with details of which date and time slot (10am or 2pm) you would like.

We may be able to offer alternative dates to suit you, so please get in touch to discuss your requirements.

London and Parliament: From the Medieval to the Modern

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Join the History of Parliament’s experts to explore London’s political and parliamentary history.

Time: 20:30 – 21:30
Date: 17 March 2025
Location: Jubilee Room, Westminster Hall

In collaboration with University College London (UCL), the History of Parliament trust invites you to explore London’s political and parliamentary history from the medieval period to the modern day.

The event will feature speakers from the History of Parliament, as well as a presentation from UCL students. This will feature an interactive map designed to connect students and young Londoners with London’s political and parliamentary heritage.

For further information and booking please click here: London and Parliament: From the Medieval to the Modern Tickets, Mon, Mar 17, 2025 at 7:00 PM | Eventbrite

Vote Office Training

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Find out about the Vote Office’s full range of services, including parliamentary and government papers available from their offices as well as their digital services.

Introduction to the Vote Office (talk & Q&A, 30 min)
Time: 13:00 – 13:30
Date: 17 March 2025
Location: Online

Vote Office Papers: an Introduction (talk & Q&A, 30 min)
Time: 13:00 – 13:30
Date: 18 March 2025
Location: Online

Accessing Publications: Select Committee Reports & Government Publications (talk & Q&A, 30 min)
Time: 13:00 – 13:30
Date: 20 March 2025
Location: Online

For further information and registration please see this intranet page: ParliNet | March 2025: Vote Office Training

Dr. Bike

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Dr Bike is a regular recurring repair service that the Environment Team have provided free of charge to cyclists across the estate.

Time: 08:00 – 16:00
Date: 18 March 2025
Location: State Officers Court

Welcome to Parliament (Members’ Staff Induction)

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Welcome to Parliament.

The new joiner induction sessions are available to book via the ACT portal. If you have a new joiner in your office, please share with them.

This session will welcome you to being part of the Parliamentary community and cover essential information from key House services that will help you to settle in and get off to a good start in your new role.

If you have not yet obtained your parliamentary network access and would like to book, please contact [email protected]


Time: 10:00 – 12:00
Date: Thursday 13 March 2025
Location: Online via MS Teams
Booking: https://parliament.learningpool.com/course/view.php?id=1341


Time: 10:00 – 12:00
Date: Monday 7 April 2025
Location: Online via MS Teams
Booking: https://parliament.learningpool.com/course/view.php?id=1341


Time: 10:00 – 12:00
Date: Tuesday 6 May 2025
Location: Online via MS Teams
Booking: https://parliament.learningpool.com/course/view.php?id=1341


Time: 10:00 – 12:00
Date: Thursday 12 June 2025
Location: Online via MS Teams
Booking: https://parliament.learningpool.com/course/view.php?id=1341

Caseworker Discussion Forum: Police complaints system (England & Wales)

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The topic for March’s forum meeting will be the Police complaints system (England & Wales).

We’ll be joined by William Downs from the Library’s Home Affairs Section for an overview of the police complaints and conduct system, including recent changes to the conduct system, common misunderstandings of police complaints and a Q&A.

Time: 14:30 – 15:30
Date: 12 March 2025
Location: Online
Booking: https://parliament.learningpool.com/course/view.php?id=1953