This is a follow up session from the Forum meeting on 7 August where we were joined by the DWP Disability Services Advocacy team. We will be joined by the Disability Services Complaints team, DWP, who will outline their services and handling constituent correspondence.
Time: 10:30-11:30
Date: 21 October 2025
Location: Online via Teams
Booking: https://parliament.learningpool.com/course/view.php?id=1953
Time: 14:30 – 15:30
Date: Thursday 7 August 2025
Location: Online via MS Teams
The Caseworker Discussion Forum takes place each month via MS Teams.
This month’s forum will focus on a Disability Services benefits overview and handling constituent correspondence, with staff from DWP.
The forum is complemented by a dedicated Teams chat which enables you to share ideas and best practice, with support being on hand from the Library should specialist knowledge be required.
You do not have to be a caseworker to attend these sessions – they are open to any Members’ staff who handle casework.
In the May Benefits Newscast from The Benefits Training Company, David, Will and Charlotte discuss:
You can listen to the Newscast and a transcript here: https://www.benefitstraining.co.uk/benefits-newscast/
The Benefits Training Company produces a monthly newscast which features three of their benefits experts discussing the latest benefits news stories including changes to legislation, DWP announcements, relevant case law and guidance. There are links to the sources of the items discussed, and some that aren’t discussed if they think they might help.
In this month’s Benefits Newscast, David, Will and Sarah discuss extrapolating from non-PIP activities; Means-testing winter fuel payments; UC managed migration & passporting; UC managed migration current issues & resources; Carer’s allowance & averaging earnings.
You can also access previous newscasts on their website: https://www.benefitstraining.co.uk/benefits-newscast/