learning

Caseworker Discussion Forum: Disability Services Complaints (DWP)

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This is a follow up session from the Forum meeting on 7 August where we were joined by the DWP Disability Services Advocacy team. We will be joined by the Disability Services Complaints team, DWP, who will outline their services and handling constituent correspondence.

Time: 10:30-11:30
Date: 21 October 2025
Location: Online via Teams
Booking: https://parliament.learningpool.com/course/view.php?id=1953

News from the Commons Library

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The House of Commons returns from conference recess next week! Make sure you’re up to date with everything from the Commons Library so you can hit the ground running.

Visit our website and bookmark Library briefings for Commons debates, which we update regularly with the latest research.

You can also sign up for online events coming later this month designed to support your constituency work.

Join the DWP Disability Services Complaints team in our next caseworker forum meeting on 21 October, for an outline their services and handling constituent correspondence.

Followed by the return of Library Talks on 23 October, starting with a Library expert on everything you need to know about the Child Maintenance Service.

Leeds Roadshow – Tuesday 4 November – SIGN UP OPEN

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Time: 1000 – 1615
Date: Tuesday 4 November 2025
Location: Leeds city centre

MMSST will be hosting a roadshow event in Yorkshire and the Humber this November.

The event forms part of a wider programme of roadshows taking place across the UK and offers a valuable opportunity to deepen your understanding of the wide range of support and services available to you, while also providing a chance to connect with colleagues from other local offices.

The agenda will include informative presentations from IPSA and the Home Office, as well as updates from House Administration services.

To register to attend email MMSST@parliament.uk and you will be sent an outlook invitation.

External Services Fair 2025

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The House of Commons Administration is pleased to announce the first-ever External Services Fair.

Time: 10:00 – 17:00
Date: 18 November 2025
Location: House of Commons

The House of Commons Administration is pleased to announce the first-ever External Services Fair. This event is designed to give Members and Members’ staff the opportunity to engage directly with a range of external bodies that support you in your casework. This is a unique opportunity to engage directly with representatives from a range of Government Departments and External Organisations, all gathered in one place. They will be hosting stalls where you can drop in, ask questions, and learn more about how they can assist you in your work.

For full details, please see Parlinet here: https://parlinet.parliament.uk/events/2025/november/external-services-fair-2025/

Bank of England Briefing Session in Belfast for Northern Ireland MPs’ Staff

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The Bank of England would like to invite the staff of MPs based in Northern Ireland to a briefing session on the work of the Bank on Friday 10 October from 10.00-12.00 in Belfast.

Bank staff will deliver a briefing on how the work of the Bank of England affects your constituents, with an introduction to our work in Northern Ireland from our Agents in the Bank’s Belfast office. This will be an ideal opportunity to learn more about the work of the Bank and ask your constituents’ questions.

If you would like to attend, please email ParliamentaryAffairs@bankofengland.co.uk to book a place in person.

We would be grateful if you could share this with any colleagues based in constituency offices in Northern Ireland who may be interested in attending.  

Please note this session is for staffers only. However, we hold regular briefing sessions for MPs to keep them up to date on the Bank’s policymaking and Members are welcome to get in touch to learn more.

We look forward to welcoming you.

Maternal Mental Health Alliance

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Virtual training hosted by the Wellness Working Group

Speaker: Maternal Mental Health Alliance
Time: 14:00 – 15:00
Date: Tuesday 30 September 2025
Location: Online via Teams

Join us to hear from the Maternal Mental Health Alliance (MMHA) who will provide us with information about how we can help support ourselves, colleagues or constituents who may be struggling with their own, or someone else’s mental health during pregnancy, or beyond.

Please email mpsstaff-wwg@parliament.uk for the details and link.

Career and Progression Hub for Members’ Staff

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MMSST is excited to announce the launch of its brand-new Career and Progression Hub – your one-stop destination for everything you need to grow, develop, and thrive in your career. 

 Your career is a journey – and we’re here to help you make the most of it.

This initiative is part of our commitment following the Speaker’s Conference on Employment Conditions – helping Members’ staff feel more connected to the wider parliamentary community and extending House Administration support to you. 

What’s Inside the Hub? 

  • Recruitment & CV Support:  Tips on crafting standout CVs and preparing for opportunities. 
  • Coaching Resources:  Explore the internal and external coaching support available to you – to help you move forward with confidence. 
  • CPD Training:  Access a wide range of Continuous Professional Development resources to keep your skills sharp and relevant. 
  • Benefits and Support Guide:  Discover the full range of benefits available to you, plus guidance on how to access support when you need it. 
  • Careers Matrix:  Have informal chats with our Careers Matrix Ambassadors to share career experiences. 

How to Access 

The Careers and Progression Hub is now live and the link can be accessed from ParliNet.