Time: 1030 – 1145
Date: Wednesday 26 November 2025
Location: Online
Registration: Click here to register
Cost: Free – presented by Policy in Practice

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Record levels of temporary accommodation, rising arrears and deepening financial vulnerability are driving more people towards homelessness this winter. Many are already in debt or at risk of falling into it, yet millions of people across the UK are not receiving the support they are entitled to.

Frontline services are under immense pressure. Local authorities are working with shrinking budgets, while financial organisations are managing increased risk and exploring ways to support vulnerable customers more effectively.

The webinar will focus on how councils, third-party organisations and financial institutions such as Nationwide are using data and proactive support to prevent households from reaching crisis point.

Speakers will include:

• Glyn Ashman from the London Borough of Hackney who will discuss the council’s campaign to support residents in temporary housing who are in arrears
• Ian Cheatle from Nationwide, who is the first financial services provider to launch a free telephone benefits calculator service, helping people understand and claim the support they are entitled to while tackling digital exclusion

By acting earlier, organisations can reduce harm and deliver better outcomes for customers, residents and communities.

Join us to hear:

• How organisations are using data to identify households at risk of debt or homelessness before crisis hits
• How proactive support can help people access the financial support they’re entitled to and improve resilience.
• Examples of prevention campaigns and pilots demonstrating measurable impact for both residents and customers.