Training

Caseworker Discussion Forum: Disability Services Complaints (DWP)

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This is a follow up session from the Forum meeting on 7 August where we were joined by the DWP Disability Services Advocacy team. We will be joined by the Disability Services Complaints team, DWP, who will outline their services and handling constituent correspondence.

Time: 10:30-11:30
Date: 21 October 2025
Location: Online via Teams
Booking: https://parliament.learningpool.com/course/view.php?id=1953

Leeds Roadshow – Tuesday 4 November – SIGN UP OPEN

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Time: 1000 – 1615
Date: Tuesday 4 November 2025
Location: Leeds city centre

MMSST will be hosting a roadshow event in Yorkshire and the Humber this November.

The event forms part of a wider programme of roadshows taking place across the UK and offers a valuable opportunity to deepen your understanding of the wide range of support and services available to you, while also providing a chance to connect with colleagues from other local offices.

The agenda will include informative presentations from IPSA and the Home Office, as well as updates from House Administration services.

To register to attend email MMSST@parliament.uk and you will be sent an outlook invitation.

Maternal Mental Health Alliance

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Virtual training hosted by the Wellness Working Group

Speaker: Maternal Mental Health Alliance
Time: 14:00 – 15:00
Date: Tuesday 30 September 2025
Location: Online via Teams

Join us to hear from the Maternal Mental Health Alliance (MMHA) who will provide us with information about how we can help support ourselves, colleagues or constituents who may be struggling with their own, or someone else’s mental health during pregnancy, or beyond.

Please email mpsstaff-wwg@parliament.uk for the details and link.

Career and Progression Hub for Members’ Staff

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MMSST is excited to announce the launch of its brand-new Career and Progression Hub – your one-stop destination for everything you need to grow, develop, and thrive in your career. 

 Your career is a journey – and we’re here to help you make the most of it.

This initiative is part of our commitment following the Speaker’s Conference on Employment Conditions – helping Members’ staff feel more connected to the wider parliamentary community and extending House Administration support to you. 

What’s Inside the Hub? 

  • Recruitment & CV Support:  Tips on crafting standout CVs and preparing for opportunities. 
  • Coaching Resources:  Explore the internal and external coaching support available to you – to help you move forward with confidence. 
  • CPD Training:  Access a wide range of Continuous Professional Development resources to keep your skills sharp and relevant. 
  • Benefits and Support Guide:  Discover the full range of benefits available to you, plus guidance on how to access support when you need it. 
  • Careers Matrix:  Have informal chats with our Careers Matrix Ambassadors to share career experiences. 

How to Access 

The Careers and Progression Hub is now live and the link can be accessed from ParliNet.

Caseworker Discussion Forum: Correspondence processes in Government departments and executive agencies

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Time: 10:30 – 11:30
Date: Thursday 18 September 2025
Location: Online via MS Teams

The Casework Discussion Forum takes place each month via MS Teams.

This month’s discussion is about correspondence processes in Government departments and executive agencies.

Cabinet Office staff will provide an overview and outline any particular areas of these processes that have been updated recently and how they may affect Parliamentarians and their staff

Book your place on Act.

The forum is complemented by a dedicated Teams chat which enables you to share ideas and best practice, with support being on hand from the Library should specialist knowledge be required.

You do not have to be a caseworker to attend these sessions – they are open to any Members’ staff who handle casework.

Caseworker Discussion Forum: Disability Services (DWP)

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Time: 14:30 – 15:30
Date: Thursday 7 August 2025
Location: Online via MS Teams

The Caseworker Discussion Forum takes place each month via MS Teams.

This month’s forum will focus on a Disability Services benefits overview and handling constituent correspondence, with staff from DWP.

Book your place on Act.

The forum is complemented by a dedicated Teams chat which enables you to share ideas and best practice, with support being on hand from the Library should specialist knowledge be required.

You do not have to be a caseworker to attend these sessions – they are open to any Members’ staff who handle casework.