Building Emotional Resilience

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Having a good level of emotional resilience can positively affect teams, colleagues, other individuals and one’s own wellbeing, increasing productivity and performance in the workplace. Individuals will have a better chance of delivering results at work if they are able to deal with stressful life events.

The course will focus on managing emotional health and empowering delegates to support others. It will help delegates to identify and respond to increasing demands in a way that helps them to get through challenging situations and continue to learn and grow.

For full details and dates, please click here: https://parliament.learningpool.com/course/view.php?id=575

Role of the Office Manager Programme (3 day course – CMI endorsed)

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This course is open to Members’ Staff who are Office Managers and want to explore people management in more depth and achieve a CMI management accreditation.

This course aims to develop office managers to manage people to greater effectiveness and build respectful and positive relationships and working environments. There will be a series of three workshops each one taking one day to complete. The workshops will focus on building effective relationships, leading, motivating and creating a culture of empowerment to get the best out of people and the benefits of good recruitment. It is necessary to attend all three workshops to complete the course. Material will be sent out in advance of the course starting in order that attendees may profile themselves beforehand and the course can be more specifically targeted to them.

For full details, click here: https://parliament.learningpool.com/course/view.php?id=1270

Finding Parliamentary Papers Online

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Course overview and content:

Learn how to find Command papers, select committee reports and deposited papers using a variety of online resources, including Parliamentary Search, Public Information Online and historical Parliamentary Papers.

Duration: 1.5 hours

Who should attend this course:

This course is open to any user of the parliamentary intranet who needs to search for parliamentary papers.

Course Dates

  • 21 March 2019

To book, please visit

https://parliament.learningpool.com/enrol/index.php?id=83

Training

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Training

The main resource for training for Members’ Staff is The Members and Members’ Staff Services Team .

Courses take place online, on the Parliamentary Estate and regionally, and if a course of interest is not available at a convenient location or date, they will endeavour to accommodate specific requirements, subject to sufficient demand (12 delegates and above).

Courses are free of charge to all Members’ staff who are paid through IPSA’s staffing allowance and travel costs to training events can be met from the expenses scheme administered by IPSA.

The full course catalogue is available via Act – the Parliamentary learning management system.  Some courses are advertised as being for House staff, but MPs’ staff can still sign up for some of them, such as some of the courses from Parliamentary Digital.  If in doubt, please do contact L&D for advice.

If you see a course you’d like to do, but there isn’t a session advertised yet, please do put yourself on the waiting list so that the MMSST knows that people are interested.  This will also ensure that you get a notification of when a session is available.

email: mmsst@parliament.uk


House of Commons Library

The House of Commons Library arranges inductions, training and events for MPs and MPs’ staff. Visit the Library’s website to find out more. 

 To receive information on all upcoming Commons Library training courses and events, sign up for email updates for MPs’ staff and bookmark the Library’s ACT page.


 
Latest Training Courses

New Starters Welcome to Parliament induction

Time: 1000 – 1200Date: Monday 2 November 2026Location: online via MS TeamsRegistration: please sign up via ACT Further information: please email MMSST@parliament.uk The Members and Members’ staff Services Team invites all new Members’ Staff to join us for a two hour Welcome to Parliament induction session. Aims:​ The session is interactive and will include polls,…

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Behaviour Code Seminar

The Behaviour Code seminars for 20 and 29 October are already fully-booked, so a further October date has been scheduled as follows: Time: 1400 – 1530Date: 27 October 2026Location: Online via MS TeamsFurther information, future dates and booking: https://parliament.learningpool.com/course/view.php?id=2007 Description: Our highly experienced and expert trainers will explain our behaviour code and the responsibility we…

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Restart a Heart Day

Learn potentially lifesaving CPR and emergency response skills Time: 10:00 – 15:00Date: Wednesday 14 October 2026Location: Portcullis House Atrium Restart a Heart Day aims to increase the number of people surviving out-of-hospital cardiac arrests by helping more people learn CPR and become Resus Ready. Join the Parliamentary Health and Wellbeing Service (PHWS) and London Ambulance…

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Vote Office Training and Q&A

Understanding the daily business papers Time: 1300Date: Monday 12 October 2026Location: Online via MS Teams To register, please email nanchevi@parliament.uk from your parliamentary account.

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Casework Discussion Forum: Anti-Social Behaviour

Time: 1400 – 1500Date: Wednesday 21 October 2026Location: Online via MS TeamsRegistration: Via ACT This month’s speaker will be Will Downs from the Commons Library’s Home Affairs Section.

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New Starters Welcome to Parliament induction

Time: 1000 – 1200Date: Tuesday 6 October 2026Location: online via MS TeamsRegistration: please sign up via ACT Further information: please email MMSST@parliament.uk The Members and Members’ staff Services Team invites all new Members’ Staff to join us for a two hour Welcome to Parliament induction session. Aims:​ The session is interactive and will include polls,…

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Public Service Ombudsman – Complaints Champions Workshop

Open to Members of Parliament and their staff. The Public Service Ombudsman (formerly known as the Parliamentary and Health Service Ombudsman) independently investigates complaints about UK government departments, other public organisations, and the NHS in England.  Complaining can be complicated for some people. If you are a Member of Parliament, or work for one, we want…

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Security Awareness Talks

The Security Awareness Programme offers a range of sessions open to all passholders. You’ll hear from members of the Parliamentary Security Department (PSD), senior leaders, and guest speakers. Sessions cover a wide variety of topics, including: The skills and knowledge you gain can help you in both your professional and personal life Please see here…

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Casework masterclass – Casework Discussion Forum

Time: 1400 – 1530Date: Thursday 24 September 2026Location: Online via MS Teams Join us for this extended casework forum session which aims to bring you essential tips, tricks and advice on how to effectively manage casework. With the authors of the Library’s Guide to casework and W4MP’s accompanying Casework guide on hand, we will also have guests…

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NEW Workshops with Professor Jennifer Lees-Marshment

Professor Jennifer Lees-Marshment from the University of Dundee will be delivering a series of workshops for Members’ staff this autumn. These interactive sessions are designed to encourage peer learning through discussion and breakout groups. The workshops will provide participants with the opportunity to share experiences, explore key topics and issues, and learn from colleagues across…

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