Role of the Office Manager Programme (3 day course – CMI endorsed)


This course is open to Members’ Staff who are Office Managers and want to explore people management in more depth and achieve a CMI management accreditation.

This course aims to develop office managers to manage people to greater effectiveness and build respectful and positive relationships and working environments. There will be a series of three workshops each one taking one day to complete. The workshops will focus on building effective relationships, leading, motivating and creating a culture of empowerment to get the best out of people and the benefits of good recruitment. It is necessary to attend all three workshops to complete the course. Material will be sent out in advance of the course starting in order that attendees may profile themselves beforehand and the course can be more specifically targeted to them.

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