Training

Practical recommendations for supporting staff in a political office

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By Jennifer Lees-Marshment
Professor of Political Management and Marketing at The University of Dundee

Wednesday April 2nd at 2pm

This workshop will present practical recommendations for supporting staff in political offices. These were created by interviewing political advisors who worked for Prime Ministers, Ministers and MPs in the UK, Canada, Australia and New Zealand about what they had found worked best within the realities of politics and government.

Participants will also get the opportunity to reflect on which recommendations they might consider implementing, and to share any additional practices they have found useful.

This will be of interest to existing and prospective staffers and special advisers, and those already support and manage colleagues, teams or offices or aspire to in the future.

Brief author intro
Jennifer Lees-Marshment is Professor of Political Marketing and Management at The University of Dundee and interviewed over 65 advisors who worked for Prime Ministers, Ministers and MPs in the UK, New Zealand, Australia and Canada to identify over 50 best practice recommendations for improving the support and management of political staffers.

To receive the Teams link to this session, please email [email protected]

Casework Discussion Forum: Home Office MP account management team

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Time: 10:30 – 11:30
Date: 8 April 2025
Location: Online via MS Teams

The Casework Discussion Forum takes place each month via MS Teams.

For the April 2025 forum we will be joined by staff from the Home Office MP account management team. The session will provide an overview of the Home Office MPAM team and a chance for the team to hear feedback from caseworkers.

Book your place on Act.

Invitation for MPs: Bank of England Briefing

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The Bank of England wishes to invite Members of Parliament to a briefing in Portcullis House on Thursday 27th March from 9.30-11.00:

How the Work of the Bank of England Affects Your Constituents

The Bank’s wide-ranging work – on interest rates, the safety of the financial system, managing the UK’s high-value payment system, and supplying genuine, difficult-to-counterfeit banknotes, among other areas – directly affects people and businesses up and down the country.

With an interest rate decision on 20th March, this will be an ideal opportunity to ask your questions and learn more about the work of the Bank of England.

Please book a place via the Member Training Learning Portal here or by emailing [email protected]

Welcome to Parliament (Members’ Staff Induction)

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Welcome to Parliament.

The new joiner induction sessions are available to book via the ACT portal. If you have a new joiner in your office, please share with them.

This session will welcome you to being part of the Parliamentary community and cover essential information from key House services that will help you to settle in and get off to a good start in your new role.

If you have not yet obtained your parliamentary network access and would like to book, please contact [email protected]

Time: 10:00 – 12:00
Date: Monday 7 April 2025
Location: Online via MS Teams
Booking: https://parliament.learningpool.com/course/view.php?id=1341

Time: 10:00 – 12:00
Date: Tuesday 6 May 2025
Location: Online via MS Teams
Booking: https://parliament.learningpool.com/course/view.php?id=1341

Time: 10:00 – 12:00
Date: Thursday 12 June 2025
Location: Online via MS Teams
Booking: https://parliament.learningpool.com/course/view.php?id=1341

Caseworker Discussion Forum: Police complaints system (England & Wales)

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The topic for March’s forum meeting will be the Police complaints system (England & Wales).

We’ll be joined by William Downs from the Library’s Home Affairs Section for an overview of the police complaints and conduct system, including recent changes to the conduct system, common misunderstandings of police complaints and a Q&A.

Time: 14:30 – 15:30
Date: 12 March 2025
Location: Online
Booking: https://parliament.learningpool.com/course/view.php?id=1953

Full Fact: January Caseworker Discussion Forum

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The guest speakers at the January Caseworker Discussion Forum will be from Full Fact, the fact checkers and campaigners who find, expose and counter the harm done by bad information.

Time: 10:30 – 11:30
Date: Thursday 16 January 2024
Location: Online via MS Teams
Booking: https://parliament.learningpool.com/course/view.php?id=1953

Read more about Full Fact here: https://fullfact.org/about/

Training:  Staying safe and secure across Meta technologies

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Meta are hosting a virtual training for MPs and their staffers to showcase the tools they can use to stay safe and secure across Meta technologies next week Friday 6th Dec at 10h00.  As part of this training, they will also cover Meta Support Pros, a dedicated support service to address operational and technical issues as well as address product questions.  

  • Time: 10:00 – 11:00
  • Date:  Friday 6 December 2024
  • Format: Virtual

To book please RSVP to this event link

Refugee Resettlement to the UK: How does it work?

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A training session provided by the House of Commons, aimed at Member’s staff caseworkers.

Time: 15:00 – 16:30
Date: Tuesday 10 December 2024
Location: Online
Booking essential – https://parliament.learningpool.com/course/view.php?id=1918

Casework and correspondence to MPs from resettled refugees in constituencies across the UK has grown in recent years as the number of resettled refugees arriving in the UK has increased, as has the number of constituencies hosting them. This increase was primarily a result of the launch of the Syrian Vulnerable Persons Resettlement Scheme (VPRS) that ran from 2014-2021 and resettled over 20,000 refugees across the UK. The first large scale resettlement programme to the UK in decades.

The VPRS’ successor: the UK Resettlement Scheme (UKRS) continues to resettle refugees across the UK, and Pathway 2 of the Afghan Citizens Resettlement Scheme (ACRS) has also been established.

An understanding of what refugee resettlement is, how it works and the rights refugees arriving will enjoy will be of crucial importance to MP’s offices when responding to correspondence. This training is intended to support caseworkers and parliamentary researchers with significant experience already, as well as those who are new to this policy area.

The training will cover:

  • Introduction to refugee resettlement and the global context
  • Step by step run through of resettlement to the UK
  • UNHCR procedures abroad
  • Resettlement Submission Categories
  • The UK’s resettlement programmes: The UK Resettlement Scheme and the Afghan Citizens Resettlement Scheme
  • Key differences between resettlement and other pathways for refugees like family reunion.