Mailbox Full?


Your mailboxes have a maximum size limit of 80gb. If you go over this, then you will no longer be able to receive incoming messages and the senders will get bounce messages.

To prevent this from happening, PDS is asking MPs and their staff to either delete or archive old messages. If you choose to archive them, then they will still be accessible to you; the archive size is unlimited.

To see how much of your mailbox you have used, right-click on your inbox folder and select ‘properties.

When the properties box appears, click on ‘folder size’ and then wait a few moments to calculate it. Look at the total size including subfolders and divide it by 1,000,000 to get the size in gb.

Even if you are not nearing the 80gb limit, it is good practice to delete unwanted emails or archive older ones that you may wish to refer to in future – it makes searching your inbox quicker, and archived emails take up less space. If you get into the habit of regular housekeeping – deleting or archiving emails as you go along – it makes your inbox much easier to manage, so go on, give it a go!

Falklands Forty Schools Competition


To mark the 40th Anniversary of the Falklands Conflict, students are invited to submit essays or stories, posters, podcasts, or short films.

Competition entries are welcomed from students of all backgrounds from across the UK. The winners have the opportunity to visit the Falklands in an all-expenses paid trip.

Please see here for full details:

Professor Chris Williams Helping you – and your constituents Live Life to the Full


Thursday 26th May – 10am – 11am

Living life to the Full (LLTTF) is one of the UK’s most popular wellbeing resources, and is widely recommended in health, social care and charity settings. A free access site at provides online wellbeing skills, and courses to help those living with stress and low mood,  long-term physical health problems including long-covid, new parents and others. It helps people to understand their feelings, and learn key life skills based on the popular and evidence-based cognitive behavioural therapy (CBT) approach.

Award-winning author Professor Chris Williams, Emeritus Professor of Psychiatry at the University of Glasgow, and twice past-President of BABCP – the lead body for CBT in the UK,  will give an overview of the resources, and how they can be used to support your constituents, your families, friends and ourselves.  Dr Williams is also Director of Five Areas Ltd which has developed a range of widely recommended wellbeing resources. He is an award-winning author and his books, classes and websites are widely used in the UK, Ireland, and North America. The free-access life skills course is the most recommended CBT product in NHS England IAPT services and mental health trusts (Bennion et al, 2017 BMJ Open). His work has been translated into Somali, French, Chinese, Italian, Urdu, Ukrainian and Romanian, as well as six other languages.  Contact details for Professor Williams are below.

To register for the meeting, please email

MST Roadshow: Yorkshire and Humber region


Time: 12:4pm
Date: 30 June 2022
Venue: Railway Museum, York

Join the Member Services Team (MST) for the next regional roadshow for Members’ staff.

The session will start with lunch and with specialist input from the library. You will also have the chance to hear from House Services, IPSA and the Home Office.

If you are based in this region you will have been sent a calendar invitation. Please accept or decline the invite to help us with catering.

If you have not received an invitation, please contact

Elizabeth Tower: From construction to conservation


With most of the scaffolding now removed from the Elizabeth Tower, the intricate conservation work on the exterior of the building is revealed in all its glory.

On Wednesday May 4 at 1800 you can join the next of these regular talks to hear how teams of experts have been working to restore the original designs and preserve the Tower for future generations.

At the end of the talk, 15 minutes are available for you to ask questions.

This is an online event and will be hosted on Microsoft Teams Live Events, for booking click on this link

Important date of 28 April 2022, for non-recent cases of bullying and harassment 


It has been a year since Alison Stanley wrote her 18 month independent review of the Independent Complaints and Grievance Scheme (ICGS), and 28 of her 33 recommendations have now been implemented. This is in large part due to the hard work of the ICGS team. We have created the new ICGS Hub, we are recruiting more investigators, and we have made the complaints process more streamlined and accessible.  

An important recommendation implemented in April 2021 was the agreed time limit for non-recent cases of bullying and harassment. Up until 28 April 2022, there will be no time limit on lodging non-recent cases (this has applied since non-recent cases were eligible under the scheme in October 2019). This has ensured that long-standing complaints that had not previously been addressed, such as the case of John Bercow, could be investigated.  

However, as agreed in both Houses, from 28 April 2022, there will be a time limit of one year from when the bullying and harassment incident (or the latest of those incidents) happened. This is to ensure investigations are conducted in a timely manner, and that evidence can be collected efficiently. After the ICGS opened to non-recent complaints, colleagues did come forward to have their non-recent complaints addressed through the ICGS. Almost three years later, this has naturally tapered off. In the past six months, all complaints were about recent experiences. 

It is extremely important that, if you want to make a complaint concerning bullying and harassment that happened more than one year ago, you should phone the helpline before 28 April 2022.  

For anyone experiencing sexual misconduct, it can take a long time to come to process that behaviour, and so there will continue to be no time limit placed on complaints of sexual misconduct.  

These changes do not apply in respect of complaints about the behaviour of members of the House of Lords or their staff. These complaints are dealt with under the Lords Code of Conduct, which states that complaints must usually be made within six years of the conduct complained of. 

You can call the independent ICGS helpline anonymously and as many times as you need, to ask for advice and information. You can also make a formal complaint about behaviour that you have experienced. Your calls will be treated confidentially and empathetically. For more information please visit the ICGS hub. Former members of the parliamentary community can visit the UK Parliament website for further information.  

The helpline is there for all of us. Please use it. 

Jo Willows, 

ICGS Director