learning

House Services Fair – Sign up now open for talks and tours

Standard

This year’s House Services Fair will take place from Tuesday 9 – Wednesday 10 December. The Fair is a fantastic opportunity to find out more about the brilliant work teams from across the House do every day to make Parliament happen.

Get involved 

  • Visit stalls in the Atrium and Customer Hub in Portcullis House from 10am-5pm: explore the wide range of services available to support you in your role. 
  • Attend talks, panel discussions and networking events in the Attlee Suite: hear from expert speakers on a range of interesting topics, take part in discussions, and connect with others. View the full programme of talks and book your place on Act. If you’re unable to attend in person, virtual attendance is available at most sessions. 
  • Experience exclusive ‘behind-the-scenes’ tours of Parliament: visit the Parliamentary Broadcasting Unit, meet the Postmaster for a tour of the Members’ mail sorting office, see the new Parliamentary Contact Centre in action and more! View the full programme of tours and book your place on Act. 

For more information visit ParliNet | Visit the House Service Fair

House Services Fair 2025

Standard

Start: 10:00 on Tuesday 9 December 2025
Finish: 17:00 on Wednesday 10 December 2025
Location: House of Commons

The House Administration is delighted to be bringing back the House Services Fair this year, showcasing the services and support available from the House Administration.

The House Administration is delighted to be bringing back the House Services Fair this year, showcasing the services and support available from the House Administration. 

  • Visit stalls in the Portcullis House Atrium to learn about the wide range of support, services, and facilities available to you. 
  • Take part in a special programme of talks and Q&A sessions
  • Enjoy exclusive tours

Please note there is no booking required to visit the stalls. However, booking will be required for talks and tours. The full programme and information on how to book will be available closer to the event.

The House Services Fair is for Members and Members’ staff of the House of Commons, and colleagues from the House of Commons Administration and Joint Departments.  

For full details, please see here: https://parlinet.parliament.uk/events/2025/december/House_Services_Fair/

Library Talk – Local government restructuring

Standard

Time: 1400 – 1500
Date: 4 December 2025
Location: Online via Teams
Sign up link: https://parliament.learningpool.com/mod/facetoface/view.php?id=8324

County and district councils across England have been asked to present plans to Government to reorganise themselves into unitary authorities. Final proposals were due in on 28 November 2025.

This talk looks at what we know about the plans that have been submitted, which plans might be accepted, the timetable for changes, and the challenges of making reorganisation happen.

This will be useful for caseworkers, Commons staff, and anyone else who wants to find out what reorganisation means.

Benefitscast – November 2025

Standard

The monthly Benefitscast from The Benefits Training Company features three of their benefits experts discussing the latest benefits news stories including changes to legislation, DWP announcments, relevant case law and guidance. There are links to the sources of the items discussed, and some that aren’t discussed if they think they might help.

In the November 2025 Benefitscast, David, Will and Pamela discuss:

  • Warm Home Discount
  • Pre-April LCWRA protection
  • Working age Council Tax Reduction schemes
  • Getting full arrears of the carer element in UC
  • Appealing a refusal to revise on grounds of official error; PIP and working caselaw.

You can find the latest Benefitscast here.

Library Talk – Infected blood compensation

Standard

Time: 1030 – 1130
Date: 20 November 2025
Location: Online via Teams
Sign up link: https://parliament.learningpool.com/mod/facetoface/view.php?id=8416

The government established the infected blood compensation scheme in response to the Infected Blood Inquiry. The first payments from the scheme were made in October 2024 and as of September 2025, 3,284 people have begun a claim process.

This talk explains the origin of the scheme, how it operates in practice, and recent changes to application processes. It will be useful for caseworkers and anyone who is interested to find out more about infected blood compensation.

Preventing debt and homelessness this winter: impact case studies from leading organisations

Standard

Time: 1030 – 1145
Date: Wednesday 26 November 2025
Location: Online
Registration: Click here to register
Cost: Free – presented by Policy in Practice

Record levels of temporary accommodation, rising arrears and deepening financial vulnerability are driving more people towards homelessness this winter. Many are already in debt or at risk of falling into it, yet millions of people across the UK are not receiving the support they are entitled to.

Frontline services are under immense pressure. Local authorities are working with shrinking budgets, while financial organisations are managing increased risk and exploring ways to support vulnerable customers more effectively.

The webinar will focus on how councils, third-party organisations and financial institutions such as Nationwide are using data and proactive support to prevent households from reaching crisis point.

Speakers will include:

  • Glyn Ashman from the London Borough of Hackney who will discuss the council’s campaign to support residents in temporary housing who are in arrears
  • Ian Cheatle from Nationwide, who is the first financial services provider to launch a free telephone benefits calculator service, helping people understand and claim the support they are entitled to while tackling digital exclusion

By acting earlier, organisations can reduce harm and deliver better outcomes for customers, residents and communities.

Join us to hear:

  • How organisations are using data to identify households at risk of debt or homelessness before crisis hits
  • How proactive support can help people access the financial support they’re entitled to and improve resilience.
  • Examples of prevention campaigns and pilots demonstrating measurable impact for both residents and customers.

Library talk – Infected blood compensation

Standard

Time: 1030 – 1130
Date: 20 November 2025
Location: Online

The government established the infected blood compensation scheme in response to the Infected Blood Inquiry. The first payments from the scheme were made in October 2024 and as of September 2025, 3,284 people have begun a claim process. This Library talk explains the origin of the scheme, how it operates in practice, and recent changes to application processes. It will be useful for caseworkers and anyone who is interested to find out more about infected blood compensation.

Book your place on Act.