Have you ordered your free SOS device yet?

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All MPs are issued with an SOS device, but they are also available for all IPSA-funded staff of MPs. The cost of these devices is funded by the Security team

It is recommended that Members and their staff carry a lone worker/SOS device, which has the ability to summon assistance in the event of an incident or a problem.  

For full details, please see this intranet page:

https://parlinet.parliament.uk/services/security-for-members/security-support-services/lone-worker-device-lwd

Dissolution Guidance – South West briefing for Members’ offices

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Members’ offices are offered an opportunity to join an in-person briefing in Bristol with representatives of relevant services from across the House Administration and IPSA to find out more about the Dissolution Guidance and ask any questions they may have. 

To register to attend, please email [email protected]

Teams Discussion Forums

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Did you know that the Members’ Services Team runs discussion forums on Teams for Caseworkers and those who have a management role in an MP’s office?

The Members’ Office Management Forum has a weekly meeting at 11:00 every Wednesday which is full of useful information and gives the opportunity to raise queries with representatives from the Parliamentary Digital Service, the Parliamentary Security Department, the Human Resources team, the House of Commons Library, the Vote Office and more. There are weekly guest speakers, including regular visits from IPSA. It also has a text chat facility for when you have quick questions to ask.

The Caseworker Discussion Forum hosts a monthly All-Staff Q&A which you can sign up for on ACT, and the text chat is always active.

If you would like to be added to either (or both) of these forums, please email [email protected] from your parliamentary network account, stating which MP you work for and your role in the office.

Briefing note for Members’ Office Managers from the Cybersecurity Team 8/2/23

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Please note that links to the old Parliamentary intranet have been removed as of October 2023. Please use search on ParliNet to find relevant current details, if available.

https://parlinet.parliament.uk/house-of-commons-members-staff/

Please note that you will need to have a Parliamentary Network Account in order to access some of the links on this page.

Last week the Speakers of both houses sent notices to members regarding spear-phishing attempts.

You may have seen in the news today that MP Stewart McDonald has been subject to a cyber attack on his personal emails.

In the media: SNP MP Stewart McDonald’s emails hacked by Russian group – BBC News

The source of the attack is thought to be a Russian based group called SEABORGIUM. We are briefing you to raise your awareness of the tactics used and the measures you should take to protect your personal accounts. It applies to both members and to members’ staff, so I ask that you to share the guidance with your teams. This is a quick briefing for now to update you and further more comprehensive communications issued in due course.

What you need to know:

  • Stewart McDonald’s personal email was compromised
  • The hackers achieved this by compromising the personal email account of one of his staff, who was locked out
  • The group sent Stewart an email from the staff account with a malicious password-protected attachment
  • The topic of the email was relevant to the member’s work and looked like a genuine message from his staff

Our advice:

  • Be sure that you are communicating with the individual you think you are – if possible, use a separate means of contact to validate this
  • Do not click on links or open files unless you are sure of their source
  • Secure your personal accounts – use strong, unique passwords and turn on multi-factor/2-factor authentication on your social media accounts and personal email
  • Use a different password for your Parliamentary account
  • Use Parliamentary devices for Parliamentary business whenever possible
  • Do not set up any automatic email-forwarding between your Parliamentary email and personal accounts
  • Protect and update your personal devices. Security tips for your mobile phone – intranet PDF
  • Book a cyber security briefing with your local engagement team
  • Report suspicious messages or activity to the Parliamentary Digital Support Desk by calling x2001

For more insight on phishing visit the cyber security intranet pages. The ‘Think Before You Link’ app, from the Centre for the Protection of National Infrastructure (CPNI) helps you identify malicious online profiles and reduce the risk of being targeted. For further information, visit Think before you link app – CPNI webpage.

Personal Security

Elizabeth Tower against skyline
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We at w4mp are shocked at the news that Sir David Amess, MP for Southend West has died from his injuries after having been attacked at his advice surgery this afternoon.   We offer our sincere condolences to his family, friends and staff at this awful time.


Members and their staff need to remain alert and be aware of their security. Please do read our guide here: https://w4mp.org/w4mp/w4mp-guides/guides-to-parliament/security-at-westminster-and-in-constituency-offices/ for information about the support which is available to you.

The Members’ Security Support Service (MSSS) provides guidance, advice and support to members of both Houses and their staff, about security away from the Parliamentary Estate. You can call them on 020 7219 2244 if you wish to discuss anything related to security and personal safety.

Security away from Parliament, including at advice surgeries and in constituency offices: https://parlinet.parliament.uk/working-here/lords-staff-handbook/about-house-of-lords/security/

Hollie Gazzard Trust and MSSS talk on personal safety

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This is an event from the Wellness Working Group

Wednesday 14 July 14
10:00 AM – 11:00 AM

Nick Gazzard from the Hollie Gazzard Trust talking to the group about Hollie’s story and the work of the Trust. He will be joined by Neil Cahalin from Member Security Services at the House to speak about available personal security measures available through Parliament.

About the Hollie Gazzard Trust:

Hollie Gazzard was murdered by her former partner following domestic abuse and stalking at the age of 20. Hollie’s dad, Nick is determined to raise awareness and help educate other of these issues and what this can lead to using Hollie’s tragedy as a way of getting the message across. He will explain in detail what happened to Hollie, how he turned this awful tragedy into something positive with the creation of the Hollie Gazzard Trust as Hollie’s legacy. A key aim of the Trust is prevention and he will speak about Hollie Guard a personal safety app that has now been downloaded over 50,000 times, along with the development of Hollie Guard Extra. He will finish with a Q&A session and will answer any question about what happened to Hollie, how this has affected him as a father and the family, along with the topics of domestic abuse and stalking.

RSVP to [email protected]

Important information for people planning on returning to the Parliamentary estate from Monday 11th January 2021

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Important information for people planning on returning to the Parliamentary estate from Monday 11th January 2021.

The House of Commons will be returning from recess on Monday 11th January.  Only colleagues necessary to the continued functioning of the Estate and parliamentary business, or related support services, should be working on-site, with all others working remotely.  If you’re unsure, please discuss this with your line manager.

If you need to visit the Pass Office, please note that since July 2020 the Derby Gate Pass Office has operated an appointment service, to assist with making the environment COVID secure for everyone and only a very limited drop in service is available at the start of every hour.  Without an appointment we cannot guarantee you will be seen.  Please click here to make an appointment to collect your security pass, if required.

If you are returning to Parliament next week, please check your security pass is still valid.  If you need to renew your pass or security clearance the forms are available here.

Opening Times

Derby Gate Pass Issuing Office are open 8:00 – 18:00 Monday to Thursday and 8:00 – 16:00 on Fridays. The first twenty minutes of every hour allow for a drop in service at Derby Gate, if you have forgotten your security pass.

A drop-in service will be available at the Black Rod’s Garden Pass Issuing Office during the hours of 9:00 – 13:00.  This may be subject to change, depending on the level of demand, and opening times can be checked here, if required.

Drop-in appointments are very limited and are for emergencies only, so please ensure that you book an appointment to avoid delays.

Thank you for your co-operation and support.

Is your security clearance up to date?

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Your security clearance lasts for a maximum of three years.  With staff working from home, it’s quite easy to let your security clearance lapse without you realising it.  However, if it does lapse, you will not only lose access to the Parliamentary estate, but you may also lose access to the Parliamentary network – i.e. your emails, the intranet, etc.

Go and have a look at your pass and check if it’s still in date.  If you don’t have a physical pass, but have security clearance for network access, you can check the date on the email you were sent when clearance was first granted (you did keep it, didn’t you?)

If your clearance is due to expire soon, or has already expired, consult the relevant page on ParliNet.