The Information Commissioner has issued updated guidance on video surveillance. Please click the link below to be take to the ICO website:
***Data Protection and Coronavirus***
At this unusual time, it is likely that Members’ offices will be receiving a higher number of calls and emails and you may have some questions around communicating with your constituents during this unprecedented health crisis. The ICO have released some guidance which you may find it useful to refer to at this time:
If you have questions that are not answered in this document, please contact Stacey Pereira (Data Protection Adviser, HoC Information Compliance Team) at email@example.com
There is also a wealth of data protection guidance available here:
Alternatively you can contact the ICO by calling their helpline on 0303 123 1113.
Everyone who deals with personal information in a Member’s office has responsibility for the personal data that they handle for the Member, and must comply with the rules of the General Data Protection Regulation (GDPR) which is supplemented by the Data Protection Act 2018 (DPA). The majority of this personal information will relate to constituency casework, but it also includes information about any identifiable individuals, such as staff and volunteers. Parliamentary privilege does not exempt Members of Parliament from complying with the DPA with respect to constituency casework, and the requirements of the GDPR and the DPA must be observed.
The GDPR lays down seven key principles for the handling of personal information. The information must be:
- used fairly, lawfully and transparently
- used for specified, explicit purposes
- used in a way that is adequate, relevant and limited to only what is necessary
- accurate and, where necessary, kept up to date
- kept for no longer than is necessary
- handled in a way that ensures appropriate security, including protection against unlawful or unauthorised processing, access, loss, destruction or damage
- handled responsibly with appropriate measures and records in place to demonstrate your compliance.
Sharing personal data
In order to allow an MP to fulfil their role as an elected representative, there is a separate piece of legislation – The Data Protection (Processing of Sensitive Personal Data) (Elected Representatives) Order 2002 that lays out the specifics around data sharing – for example, allowing Members to handle sensitive personal data (such as health information) in order to take action at the request of individuals, without having to obtain explicit, written consent from that individual. (although please note: if the wishes of the constituent are at all unclear, you should always discuss this with them!)
The order also allows third parties (such as Government Departments or local authorities) to disclose sensitive personal data to a Member acting on behalf of a constituent where the disclosure is necessary to assist the Member in responding to the individual’s request. The condition is permissive; it does not compel third parties to disclose information to a Member and other organisations may still ask you to demonstrate that you are acting on your constituent’s behalf.
Registration with the ICO
From 1 April 2019, Members of Parliament do not need to register with the ICO, including if they are using CCTV in relation to their functions as an elected representative, e.g. a video entry doorbell or CCTV for safety and security purposes.
However, if the Member processes personal data for any purpose outside of their role as an elected representative, (for example if the Member runs a secondary business from their office) or if they use CCTV for business or crime prevention purposes in relation to their second business, then they would still be eligible to pay the fee.
You can find this on the ICO website here: https://ico.org.uk/for-organisations/data-protection-fee/self-assessment/
You can find more information about paying the fee in the ICO’s data protection fee guidance
Data Protection and Casework
If you receive a casework request from a third party, perhaps a relative of your constituent, it is important to ensure that you have the consent of the constituent unless it is not reasonably possible to gain that consent. In order to safeguard an individual’s personal information and comply with the Data Protection Act 2018, many bodies will not respond if the request is made by someone other than the constituent without proof of their consent.
The House of Commons Library has a very useful briefing note on data protection and casework here: Data protection: constituency casework
When a Member retires or loses their seat, it is good practice for them to contact those constituents who have open cases, to ask them what they would like to happen to their file. Options include:
- destroying the file
- passing the file to the new Member (the constituent MUST sign a letter of authority to do this)
- passing the file to the constituent themselves
If your office has a robust data retention policy, then hopefully you should not have too many files to deal with. Please note that it is not permitted to use Parliamentary stationery for this purpose once the Member has ceased to be an MP. If the Member knows that they are retiring, letters asking for the constituents’ preference could be sent out several months before the election, so that the staff have plenty of time to prepare for any file transfers or destruction required.
Principle 5 of the Data Protection Act states that information should be kept ‘no longer than necessary’. However, it does not define what that time period should be. Some MPs like to keep files for the length of a Parliament, some even like to keep them for the whole of their Parliamentary career, but it really isn’t a good idea to keep them this long. Do you really need to keep a file on Jane Smith’s housing issue from ten or twenty years ago? We are certain that the ICO would say that this is ‘longer than necessary’. Once a case is closed, there really shouldn’t be any need to keep it longer than one year. If you use casework management software, you can set a review date, so that it will flag up on the designated date, and you can review the file and decide whether to destroy it, or retain it if it looks like the issue might return. When deleting a case on your casework management software, it is a good idea to add a note to the constituent’s profile stating the case number, a brief description of the nature of the case (one sentence, not an essay!), the date of the last action on the case and what date it was destroyed. Then, if a constituent puts in a subject access request, you can tell them that you no longer hold that file, and on what date it was destroyed.
Be careful how you use constituents’ email addresses for political campaigning. According to advice from the Information Commissioner, you need to gain their consent before contacting them with routine newsletters and offer them an opportunity to object. See the guidance link below:
Useful links relating to Data Protection:
On the Parliamentary intranet (network account required):
A letter dated 7 January 2020 from the Information Commissioner setting out MPs’ obligations under the Data Protection Act 2018.
Commons Library Briefing: Data protection: constituency casework
Subject Access Requests
You may receive a request from a constituent asking for you to provide them with any personal data that you hold about them. This is known as a Data Subject Access Request (DSAR) and, under the GDPR you are legally obliged to provide this information (ensuring you redact any personal data that does not belong to the requester). More information about handling this type of request can be found here.
If the request is for any other information, you are not obliged to provide it.
You might also find useful our guide ‘Protocol clarified on representing constituents‘.
This page was last updated on 14 February 2021