Changes to Home Office Contact Details

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Please note that the email addresses used to contact the Home Office for immigration matters have been changed.

Please check the Hotlines List for the new addresses.

There is a new document giving an overview of the MP Account Management Services. Please do take a few minutes to read it, as it could save you a lot of time when submitting queries to the Home Office. You can find it here: https://hopuk.sharepoint.com/sites/hct-mstinfo/SitePages/Caseworker-Hub.aspx

Ukraine: Home Office walk-in surgery

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There is be a dedicated walk-in surgery for MPs and caseworkers in the Customer Hub in Portcullis House, run by the Home Office. It is open from 10am to 5pm.

*please note that the surgery will not operate on Monday 18 and Tuesday 19 July 2022*

Officials will be available to provide advice on the Ukrainian refugee situation and answer questions on the government’s package of measures.

This will give Members the opportunity to raise cases of concern directly with officials who will look to support you and your constituents.

Afghanistan – information for constituents seeking help

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MPs’ offices are receiving a large number of requests for assistance from constituents with relatives, friends and colleagues stranded in Afghanistan.

In order to help your MP to assist you in the most efficient way, please read this quick guide: https://w4mp.org/w4mp/w4mp-guides/in-the-constituency/casework-guides/issue-by-issue/afghanistan/

Afghanistan – information for constituents seeking help

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Contacting your MP

MPs’ offices are receiving a large number of requests for assistance from constituents with relatives, friends and colleagues stranded in Afghanistan. Please contact only your own MP. If you copy in other MPs, you will hinder their ability to help their constituents.

In order to help your MP to assist you in the most efficient way, please give them as much information as you possibly can.

About you, the constituent:

  • Full name (not just initials)
  • Full postal address
  • email address
  • telephone number
  • If you are not a British national and are in the UK on a visa, please provide your Home Office reference number.
  • If you are not a British national, have you ever worked for the UK Government, UK Armed Forces or British organisations in Afghanistan?

About the people you are trying to help:

Please supply as much information about each individual in Afghanistan as you possibly can:

  • Full name
  • Date of Birth
  • Nationality
  • Relationship to constituent
  • Passport / travel document / identity card number
  • Individual(s)’ contact details
  • If they are not a British Citizen:
  • Home Office reference number
  • Have they already obtained a visa?
  • Do they have a visa application pending (if so, please provide the reference)
  • Have they ever worked for the UK Government, UK Armed Forces or British organisations in Afghanistan? If so, please give details, e.g.
    • Working for the UK or Consular services
    • Journalist or worked with British News Agencies
    • Current of former Chevening scholar
    • Member of civil society group for women’s rights
    • Afghan Government Official or Judiciary
    • Official working in Counter-terrorism and counter narcotics
    • Employee of a charity, humanitarian organisation or NGO

Your MP will log your case and give you a reference number. Please make sure that you use this reference number in all of your future correspondence with them as it will help them to find your case more quickly.

Who is my Member of Parliament?

You can find details of your MP here: https://members.parliament.uk/FindYourMP and you can use https://www.writetothem.com/ to contact them by email.


Other useful contacts

Commons Library Briefing Paper

Afghanistan 2021: Key resources for UK nationals and Afghans

This page summarises the schemes in place to assist British nationals and others remaining in Afghanistan. It also signposts key resources and helplines.

Support for British and non-British nationals in Afghanistan

Information from the UK Government: https://www.gov.uk/guidance/support-for-british-and-non-british-nationals-in-afghanistan

Afghan Relocations and Assistance Policy

24 hour helpline for constituents: [email protected]

For people who are currently in Afghanistan, they should call the British Embassy Kabul on +93 (0) 700 102 000 or +44 (0)1908 516666 and select the option “Consular services for British nationals” as soon as possible.
https://www.gov.uk/government/publications/afghan-relocations-and-assistance-policy/afghan-relocations-and-assistance-policy-information-and-guidance

Afghan Citizens’ Resettlement Scheme

Information for non-British Nationals in Afghanistan, or family members of a non-British National in Afghanistan

https://www.gov.uk/guidance/afghan-citizens-resettlement-scheme

If you are a non-British National in Afghanistan, or are the family member of a non-British National in Afghanistan, and in need of assistance, you should call +44 (0)2475 389980. This number is currently staffed from 09:00 to 23:00, but will become 24 hour on Monday 23 August 2021.

New number for people in the ARAP scheme to call: +93 (0) 79 290 7303
This is an Afghan mobile number but is operated by the MOD’s ARAP call centre 24/7 from London for ARAP applicants (not MPs, advocates etc).

Applicants are told to message (not ring) & the team then ring them back.

Foreign & Commonwealth Development Office Information

Online form for UK nationals left in Afghanistan to register their presence: https://www.register-afghanistan.service.csd.fcdo.gov.uk/afghanistan-20210828/confirm-your-presence-in-afghanistan-to-fcdo

FCDO Travel Advice on Twitter: https://twitter.com/fcdotravelgovuk

Travel advice from the FCDO https://www.gov.uk/foreign-travel-advice/afghanistan

British Embassy in Afghanistan: https://www.gov.uk/world/organisations/british-embassy-kabul
The British Embassy in Afghanistan Twitter Feed is no longer active. Please see https://twitter.com/UK4Afghanistan instead.

Home Office

Home Office Twitter: https://twitter.com/ukhomeoffice/

Information for Citizens of Other Nations

Please see this tweet from Maisie McCormack https://twitter.com/tweetsbymaisie/status/1427697988223254540 which contains contact information for the authorities in numerous countries around the world.

UNHCR website with links to different countries evacuation/support schemes and info on what refugees in third countries should do: https://help.unhcr.org/

Online safety resources for Afghanistan’s human rights defenders

https://www.accessnow.org/online-safety-resources-afghanistan/

ARAP, resettlement and family reunion – Factsheets for Afghan citizens seeking asylum in UK

Factsheets from Garden Court Chambers

https://www.gardencourtchambers.co.uk/news/arap-resettlement-and-family-reunion-factsheets-for-afghan-citizens-seeking-asylum-in-uk

Coronavirus (COVID-19): right to work checks

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Advice for employers carrying out ‘right to work’ checks during the coronavirus pandemic.

It is still necessary for employers to check that their employees have the right to work in the UK and it remains an offence to knowingly employ anyone who does not have the right to work in the UK.

Right to work checks have been temporarily adjusted due to coronavirus (COVID-19). This is to make it easier for employers to carry them out.

Please see here for full details: https://www.gov.uk/guidance/coronavirus-covid-19-right-to-work-checks

Places of Worship Protective Security Funding Scheme

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As part of the 2018 Hate Crime Action Plan refresh, the fourth year of funding for the Places of Worship Protective Security Funding Scheme is now open for applications.

Over the first three years of the scheme more than 130 places of worship have been awarded grants to install measures such as protective alarms, security lighting and access controls.

The Home Office have made improvements to this year’s scheme to make it easier for places of worship and associated faith community centres to apply. This includes removing the need for applicants to find their own quotes for security measures; instead applicants will benefit from a central supplier for assessments, quotes and installation.

In addition the scheme now includes faith community centres, and broadened the eligibility criteria so that applicants no longer need to show they have already experienced hate crime. Instead the test will be vulnerability to hate crime.

The scheme is open to places of worship and associated faith community centres (we define this as a community centre run by a place of worship or near a place of worship that is faith based, and where regular worship takes place) across England and Wales.

Click here for further details of the funding scheme and how to apply.

SFI is here to support your application, please email: [email protected]

Deadline: Saturday 31st August 2019