On 25 and 26 June 2020 the House of Commons Library is offering a series of sessions which are aimed at helping Members’ staff deal with casework arising from the coronavirus pandemic. The sessions will also be of wider interest to Members’ staff interested in policy development.
The sessions will be provided online via MS Teams and will be recorded, so if you miss one you can listen later.
The cut-off date for signing up is Midnight on 22 June 2020.
You must have a Parliamentary network account to access this. See here for more details: https://parliament.learningpool.com/course/view.php?id=1735
Her Majesty’s Revenue and Customs have updated their very helpful booklets, explaining how they can help you to help your constituents. The two booklets are:
- HMRC Casework guide for MPs and Staff
- HMRC guide for MPs managing their own tax affairs
They are available in the following formats:
- English
- Welsh
- Accessible Version – English only
If you would like a copy of the updated versions, please email us letting us know which version(s) you require.
*** Please note that we are only able to send these documents to current MPs and their staff with intranet email accounts. It is not available to members of the public.

Have you visited the House of Commons Library Help Hub Community yet?
The Help Hub Community is a forum where caseworkers can ask each other questions, share experiences and provide advice. They also run regular ‘ask the expert sessions’ with Library specialists.
MPs’ Staff should have been sent an email inviting them to join the community. If you haven’t received one, please contact [email protected] and they will sign you up and send you a link.
This very useful Standard Note by Christopher Barclay in the Commons Library provides a short introduction to planning, including the National Planning Policy Framework (NPPF), mainly to assist with replying to constituency questions.
It is on the public website at: https://commonslibrary.parliament.uk/research-briefings/sn05378/.
It includes:
- The normal planning procedure
- Frequently Asked Questions
- Third Party right of appeal
- The Planning Inspector
- Planning Policy and the Green Belt
- Paying for infrastructure
- Buying planning consent
- Housing Targets
- Garden Grabbing
- Permitted Development Rights
- Calling in/ recovered inquiries
- Consent given on the basis of false information
- Enforcement
- The Role of an MP in planning
Guides
When you begin working for an MP, you will receive a Members’ Staff Induction Pack, including a letter from the Clerk of the House of Commons that provides links to relevant resources on the Parliamentary Intranet and elsewhere.
Here, you will find a collection of guides to good practice that will offer you advice in carrying out the main activities expected of you in your job. They are constantly being revised and updated, so if you do print a guide out, please remember to check back from time to time.
Casework
Your Office
Research
Parliament
Others