Constituency casework: asylum, immigration and nationality

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Members of Parliament handle a high volume of immigration, nationality and asylum enquiries from constituents.

The Commons Library has produced a briefing which provides a brief overview of the UK’s immigration and asylum system and basic British nationality law.

It also outlines the legal restrictions on giving immigration advice, gives some suggestions on handling constituents’ enquiries, refers to some sources of information that may be helpful for straightforward questions, and highlights training courses available to Members’ staff.

https://commonslibrary.parliament.uk/research-briefings/sn03186/

Afghanistan – information for constituents seeking help

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MPs’ offices are receiving a large number of requests for assistance from constituents with relatives, friends and colleagues stranded in Afghanistan.

In order to help your MP to assist you in the most efficient way, please read this quick guide: https://w4mp.org/w4mp/w4mp-guides/in-the-constituency/casework-guides/issue-by-issue/afghanistan/

House of Commons Library Research Briefings on Afghanistan

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Parliament has been recalled on Wednesday 18 August 2021 to debate the situation in Afghanistan.

You can find relevant Commons Library research and analysis on the Commons Library website here: https://commonslibrary.parliament.uk/type/research-briefing/

Please note that the situation in Afghanistan is fast moving and briefings should be read as correct at the time of publication.

Hotlines list updated 18 August 2021

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With the developing situation in Afghanistan, we have been updating the hotlines list as soon as we have received further contact information and useful links, so please do keep checking back to the list online.

If you have any useful contacts or information that are not on our list, please do let us know.

Please can you ensure that you use only the current list linked from this page.

Please do not save or print the hotlines list, as this risks you using incorrect details and causing annoyance to the people you are contacting.

Contacting your MP about the situation in Afghanistan

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We are all deeply affected by the situation in Afghanistan and the human tragedy that we are seeing.  All MPs and their staff understand that constituents are extremely anxious about their friends and relatives in Afghanistan and want to do all they can to help them.

Every MP is trying to help a lot of desperate people and only your own MP is able to help you, so if you do want to ask for assistance please email only your own MP.

If you copy in all MPs, you are actually hindering them in their efforts to help people as quickly as possible.  It may feel that you are more likely to get attention if you contact lots of MPs, but this is not the case.

If you are actively seeking assistance for your relatives, please read this page: https://w4mp.org/w4mp/w4mp-guides/in-the-constituency/casework-guides/issue-by-issue/afghanistan/

Information relating to the developing situation in Afghanistan

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As the situation in Afghanistan develops, w4mp is trying to obtain hotline contact details to assist MPs’ offices. The hotlines list has been updated this morning and will be updated each time new information is received.

Please let w4mp know if you have any contact details or other useful information which is not on the list and we will update it as quickly as possible.

Members of the public can look at the travel advice here: https://www.gov.uk/foreign-travel-advice/afghanistan

There is a 24 hour public helpline[email protected]

For people who are currently in Afghanistan, they should call the British Embassy Kabul on +93 (0) 700 102 000 or +44 (0)1908 516666 and select the option “Consular services for British nationals” as soon as possible.

Further information about the British Embassy in Kabul can be found here: https://www.gov.uk/world/organisations/british-embassy-kabul and you can follow its Twitter feed here: https://twitter.com/UKinAfghanistan


The House of Commons Library has produced a research briefing – ‘Resettlement scheme for locally employed civilians in Afghanistan’ which can be found here: https://commonslibrary.parliament.uk/research-briefings/cbp-9286/

“As British and coalition forces withdraw from Afghanistan there are increasing fears for the safety of thousands of former locally employed Afghan civilians who assisted them. This briefing examines the Government’s policies for resettlement of locally employed civilians in the UK.”

The Parliamentary Staff Awards 2021

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Parliamentary Staffers Awards now open!!

Prospect Magazine and MAPSA are delighted to announce that entries to the third annual Parliamentary Staffers Awards are now open, so please get nominating!! We know how difficult the last year has been for staff and offices of every MP and Peer, with unprecedented increases in workloads and stress, alongside the challenges of working remotely. We also know that staffers have risen to the challenge amazingly and now is the time for you to be recognised and rewarded for that.

The awards serve as a way to recognise all the hard work and contributions carried out by staffers on both parliamentary and constituency work, with the winners being announced at a ceremony in parliament in the autumn.

We are delighted to have warm words of support from the Speaker, Sir Lindsay Hoyle: “MPs’ staff are the unsung heroes – they routinely stay late, work under pressure, have to deal with all manner of enquiries, and yet still manage to make us look good and ensure the smooth running of our offices. I think the Parliamentary Staffer Awards’ event is a fantastic way of saying ‘thank you’ to this amazing group of people for what they do for us, and the impact they have on the lives of our constituents.”

Entries are now open with the ceremony taking place on Tuesday 9th November 2021 on the Terrace Pavilion, Houses of Parliament. 

Full details and entry links can be found here: The Parliamentary Staff Awards 2021: Entries are now open – Prospect Magazine and if you have any questions, please do not hesitate to contact [email protected] 

Wellbeing Hub for Members’ Staff

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The Wellbeing Hub for Members’ staff can now be accessed directly from your desktop using the orange and blue icon which should now have appeared.

The Wellbeing Hub brings together all resources into one place, with information on what support services are available and ideas, tools and templates to support you with your wellbeing. It is designed by Members’ staff who understand the challenges of your roles and have tailored the resources accordingly.

The site was created by the Wellness Working Group, a cross party group of Members’ staff, with the support of the House. Please feel free to get in touch with us on [email protected] to hear more about their work or tell them your thoughts on the Hub

If you are looking for some support or if you are interested in what more you can do to support your team’s wellbeing at this difficult time, then visit the Wellbeing Hub via the desktop icon to find tools to help you.