New home for the hotlines list

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We wanted to let you know about the new home for the w4mp hotlines list!

We have worked closely with MST to adapt the hotlines list, following feedback on its storage on SharePoint. This version of the w4mp hotlines list returns to you being able to copy and paste information, as well as being able to find information using CTRL+F, so we hope you find it useful! However, please give us any feedback on how you find it, as we are always looking for ways to improve it!

If you didn’t know, the w4mp hotlines list is a great resource for caseworkers who are looking for contact details for different organisations, government departments, companies etc. when supporting their constituents. It not only has helplines that their constituents can use, but also emails and phone numbers that give MPs’ staff a more direct contact link to these organisations, which can make supporting constituents queries a lot easier. It is regularly updated and this new w4mp hotlines list is essentially a live document, so you know that it will always have the latest known contact details. You can see a list of the latest updates here: https://w4mp.org/hotline-numbers-for-mps-meps-msps-ams-and-their-staff/

If you have any questions or feedback, let us know. Otherwise, we hope you like the new home of the w4mp hotlines list!

Please note that the list is available only to people who have parliamentary network accounts. We are not able to share the list with people who are not on the network.

Volunteers wanted to pilot constituency engagement tracking tool

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Members’ staff wanted to test the Participation Services Dashboard.

The Participation team is looking for Members’ staff to take part in a pilot study testing the Participation Services Dashboard, a tool to give you quick and easy insights into how your constituents are engaging with services offered by the Participation team. This includes their involvement in education programmes, tours of Parliament and sign-ups for UK Parliament Week.

Volunteers would need to attend three 30-minute online meetings from early June to mid-July – a range of times will be offered to best fit your diary.

For more information or to register your interest, please visit Parlinet or email [email protected]

Practical recommendations for supporting staff in a political office

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By Jennifer Lees-Marshment
Professor of Political Management and Marketing at The University of Dundee

Wednesday April 2nd at 2pm

This workshop will present practical recommendations for supporting staff in political offices. These were created by interviewing political advisors who worked for Prime Ministers, Ministers and MPs in the UK, Canada, Australia and New Zealand about what they had found worked best within the realities of politics and government.

Participants will also get the opportunity to reflect on which recommendations they might consider implementing, and to share any additional practices they have found useful.

This will be of interest to existing and prospective staffers and special advisers, and those already support and manage colleagues, teams or offices or aspire to in the future.

Brief author intro
Jennifer Lees-Marshment is Professor of Political Marketing and Management at The University of Dundee and interviewed over 65 advisors who worked for Prime Ministers, Ministers and MPs in the UK, New Zealand, Australia and Canada to identify over 50 best practice recommendations for improving the support and management of political staffers.

To receive the Teams link to this session, please email [email protected]

Casework Discussion Forum: Home Office MP account management team

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Time: 10:30 – 11:30
Date: 8 April 2025
Location: Online via MS Teams

The Casework Discussion Forum takes place each month via MS Teams.

For the April 2025 forum we will be joined by staff from the Home Office MP account management team. The session will provide an overview of the Home Office MPAM team and a chance for the team to hear feedback from caseworkers.

Book your place on Act.

Accredited CPD courses 

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The Members and Members’ Staff Services Team are thrilled to announce the launch of accredited Continuing Professional Development(CPD) courses. CPD refers to any activity that encourages participants to learn new skills, knowledge or expertise that will help them progress in their chosen career. 

Further information is available on ParliNet.

Library and POST research for today’s debates, straight to your phone

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The Commons Library and POST have launched a new WhatsApp channel, bringing you impartial, curated research every day, at least an hour before the Chamber sits. Join us over on Research in Parliament to get the facts you need for the day’s debates, direct to your phone.

Follow Research in Parliament or scan the QR code below to join.

🔔 And don’t forget to tap the notifications bell to stay in the loop!

Invitation for MPs: Bank of England Briefing

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The Bank of England wishes to invite Members of Parliament to a briefing in Portcullis House on Thursday 27th March from 9.30-11.00:

How the Work of the Bank of England Affects Your Constituents

The Bank’s wide-ranging work – on interest rates, the safety of the financial system, managing the UK’s high-value payment system, and supplying genuine, difficult-to-counterfeit banknotes, among other areas – directly affects people and businesses up and down the country.

With an interest rate decision on 20th March, this will be an ideal opportunity to ask your questions and learn more about the work of the Bank of England.

Please book a place via the Member Training Learning Portal here or by emailing [email protected]