social care

Joint Parliamentary and Health Service Ombudsman, Housing Ombudsman and Local Government and Social Care Ombudsman – Complaints Champions Workshop

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Time: 1000 – 1200
Date: 7 January 2026
Location: Online via MS Teams
Booking: https://parliament.learningpool.com/course/view.php?id=2573

This is a joint workshop from the Parliamentary and Health Service Ombudsman, Housing Ombudsman and Local Government and Social Care Ombudsman

The Parliamentary and Health Service Ombudsman (PHSO) independently investigates complaints about the NHS, UK government departments, and other public organisations in England.

Constituents often have issues that require the services of more than one Ombudsman, so the PHSO has partnered with the Housing Ombudsman and Local Government and Social Care Ombudsman to offer this workshop. This workshop will explain:

  • What an Ombudsman does
  • How to find the right Ombudsman for your complaint
  • What each of our organisations can and can’t investigate
  • The journey of a complaint at each organisation

Sign up for Care Quality Commission Alerts

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The Care Quality Commission is the independent regulator of health and social care in England.

If you want to stay up to date with the latest health and social care inspections in your constituency, then sign up for their email alerts, and they will send you an email once a week with the details of their activity in your area, including:

  • services they have started inspecting
  • new inspection reports they’ve published.
  • Where they’ve published a new report, you’ll be able to click on a link in the email to read it straightaway.

Sign up here: http://www.cqc.org.uk/cqc-subscriptions/subscribe/english-constituency