MPs’ Guide to the NHS 2019

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The NHS in England is made up of, and supported by, a number of different kinds of organisations at local and national level.  They have produced a very useful guide to who does what and how NHS services are funded, delivered and regulated for your constituents.

If you are an MP or a member of an MP’s staff and would like a copy of the guide, please let us know by emailing [email protected]

Please note that this guide is not available to members of the public.

Problems with UKVI MP page

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When accessing the UKVI information page for MPs, you will get an error message about the site certificate.  UKVI are aware of it and are working to rectify it.

In the meantime, the website still works and is accessible, please ignore the security certificate message and choose ‘proceed’ at the bottom of the page to access the site.

Hotline numbers for Members of the UK, Scottish and Welsh Parliaments, the Northern Ireland Assembly and their staff

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The Hotlines List contains contacts for government departments, government bodies and many other useful organisation.  Only those who have an account on their relevant parliamentary network will be able to access the list.  We can not share this list with anyone not on a parliamentary network.

These hotline numbers are for the use of MPs, MSPs, Members of the Senedd and their staff ONLY. DO NOT disclose these numbers to members of the public or to staff in other agencies or the facility may be withdrawn.

Quick links:

Hotlines List on the UK Parliament intranet  

Hotlines list for the Scottish Parliament

Hotlines list for the Senedd Cymru – it is password protected and authorised staff should call the Customer Relations Team on 0300 200 6481 for access.

Here’s something which is available to the public: CEO email addresses: http://www.ceoemail.com/


IMPORTANT: Are you using the correct hotlines list?

Please don’t download or print out the whole list and keep it on your desk, as you risk using out-of-date information – as well as using up an enormous amount of paper – it’s over 200 pages long!  The list is updated frequently, sometimes several times a day, so please make sure you are using the most recent version   If you bookmark it, you’ll always be using the correct one.

Whilst MPs have certain Parliamentary privileges in relation to the authority to act for their constituents, this is not always extended to Members of the Scottish Parliament, or Members of the Senedd, so they must obtain written consent from their constituents.  In any case, it is good practice for all representatives, including Members of the UK Parliament, to obtain written consent whenever possible, in order to prevent any potential delays.

The list is updated when there are changes and represents the latest information we have.  If you are an organisation which would like to be added to the list please let us know, using the website’s Feedback Form.

We have been asked by one or two agencies to encourage MPs, MSs and their staff to be sure to use these hotline numbers and NOT the numbers available for the general public. Here’s what they say: “Some Members and their staff continue to use the public enquiry line which means we are not always able to give the prompt reply that both they and we would like to happen.”