There’s no longer any need to book calls to IPSA in advance, you can just call them directly on 020 7811 6400. Your call will be answered by a member of the team, not necessarily your Account Manager or Payroll Officer, who will try to resolve your issue or will forward to a member of the team

However, if you do still want to book a call with a specific team member at a particular time, you can still do this too, using call booking system. You can find the link at the bottom of every IPSA Bulletin.