As it is not currently possible to present training courses in a traditional face-to-face classroom setting, the Learning and Development Team have made some courses available online in a virtual classroom.

You can view details of the available courses here: https://parliament.learningpool.com/course/view.php?id=1590

Titles available include:

• Courageous Conversations
• Handling Challenging Situations
• Prospering in Turbulent Times
• Supporting Teams Facing Pressure & Uncertainty
• Being an Effective Remote Worker
• Managing Remote Workers
• Time and Task Management
• Effective Casework Interviewing Skills for Remote Working
• Introduction to Welfare Benefits
• Universal Credit Overview
• Personal Independence Payment
• Homelessness Law for Caseworkers (England)
• Employment Law and COVID-19 – FAQs for caseworkers
• Protection from eviction and COVID-19 – understanding the law in England and Wales for caseworkers
• Mindfulness Programme
• Conversations with Vulnerable People
• Refugee Resettlement to the UK: How does it work?