Having problems logging in?

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As you will be aware, as a result of the cyber-attack at the weekend, the good folks in the IT department have been working round the clock to protect the system.

Many of you will find that you are having problems logging in at the moment, whilst the work is ongoing.

Please do not ring the help desk.   If you’re on the Parliamentary estate, please be patient and don’t swamp the help desk with calls – they are working on it as fast as they can, and every extra phone call takes them away from the task in hand.   If  you do need to speak to someone, please go one of the drop-in centres instead:

Drop-in centres
Lords Members and Lords Members staff: Moses Room (9am)
Commons Members: Members Centre, PCH (9am)

Commons Members staff: Boothroyd Room (10am)
Staff of both Houses and Digital Service Staff: Boothroyd Room (10am)

Digital Service colleagues will be floor-walking in Fielden House, Millbank House, 7 Millbank and 14 Tothill Street from 10.00 am.

If you’re in the Constituency

Please be patient.  The Digital Service team will contact you in due course – there’s a lot of people to contact, so it will take a while.